Complaints & Suggestions
Complaints & Suggestions
At KARASI, we highly value our customers’ feedback, as it helps us improve our services and enhance your experience with us.
We welcome all complaints, suggestions, and feedback, and we are committed to giving them the appropriate attention and working to address them while continuously improving the level of service we provide.
How Can You Contact Us?
If you have a complaint or suggestion, you can contact us through the following channels:
Contact Number
0554725253
Complaint & Suggestion Follow-Up
After submitting your complaint or suggestion, we will confirm receipt of your request within 24 hours.
We will then work on processing the request within a period not exceeding 2 business days.
Expected Timeline
Request acknowledgment: Within 24 hours
Request processing: Within a maximum of 7 business days
We Value Your Feedback
Your feedback and suggestions help us improve our services and enhance your experience with KARASI.
We are always pleased to hear from you and receive your feedback and suggestions.
KARASI
We are pleased to serve you and listen to your feedback.